Case Study: Delivering Cost-Effective Solutions for Carrol Haulage Ltd

Background:

Carrol Haulage Ltd faced a significant challenge when one of their vehicles sustained damage while shunting in a tight yard. The damage included a hole in the hydraulic oil tank and issues with the fuel tank. The vehicle was recovered to a main dealer, where an initial repair estimate was provided. The estimated cost was substantial, prompting Carrol Haulage Ltd to seek a second opinion.

Our Approach:

Carrol Haulage Ltd contacted us to review the estimate and explore potential cost-saving solutions. We recommended utilizing our external Fleet Engineer service, which the client agreed to.

1. Estimate and Damage Review:

• We requested the dealer’s estimate and photographs of the damage to cross-check the scope of repairs.

• Upon reviewing the images, our engineers determined the estimated cost was excessive.

2. On-Site Inspection:

• Our Fleet Engineer attended the repair agent’s site the same day.

• After completing RAMs (Risk Assessment Method Statements) and signing in, the vehicle was thoroughly inspected.

Dealer’s Initial Assessment:

• Replace the hydraulic tank (special order item).

• Replace the fuel tank, rubbers, and straps.

• Estimated vehicle downtime: 8 days.

Engineer’s Findings:

• Hydraulic tank: Damage was repairable by an alloy specialist, avoiding a full replacement.

• Fuel tank: Superficial damage was confirmed using gauges; only rubbers and one strap needed replacement.

• Revised vehicle downtime: 5 days.

Outcome:

• Cost Savings: £1,022 saved by avoiding unnecessary replacements.

• Reduced Downtime: Vehicle was operational 3 days earlier than the dealer’s estimate.

Why Choose Our Fleet Engineer Services?

Our Fleet Engineers deliver tailored, cost-effective solutions by thoroughly assessing repair estimates and identifying unnecessary expenses. We offer:

• On-Demand Expertise: Ideal for questioning repair methods or estimates. We aim to assess remotely first, minimizing disruption.

• Comprehensive Fleet Support: Full-time external Fleet Engineers can review all fleet maintenance invoices, flagging discrepancies before payments are approved.

Conclusion:

Through our proactive approach, we ensured Carrol Haulage Ltd avoided unnecessary expenses and reduced downtime, showcasing the value of expert Fleet Engineer services. For businesses looking to optimize fleet maintenance and repair costs, our services provide a reliable, cost-effective solution.

Contact us today to learn how we can support your fleet operations!